Inability to Access Oracle Due to a Locked Account

We have had reports of users receiving a second login popup window upon attempting to login to Oracle/SkyVU.

Please note that users should only enter their VUnetID and ePassword for Oracle login through the Vanderbilt Single Sign-On screen. 
If you see a pop-up window or prompt for VUnetID on a screen other than the Single Sign-On page, DO NOT enter your VUnetID and ePassword there or this can lock your account. Please clear your browser history, close and reopen your browser, and then reattempt login from the SkyVU webpage – the link there is: https://oraclecloud.vanderbilt.edu/  and bookmark this link for future use.
If you enter your VUnetID and ePassword on the wrong page, please email skyvu@vanderbilt.edu to have your account unlocked.

LTDS Nov. 4th – 10th 2018

LTDS continues to work towards reducing turn-around time for resolving issues.  Although each person in LTDS has areas that they are the go to person for,  we strive to have several people able to address most general issues.  This is one of the main reason we utilize INFORM, so that more staff members can see and address issues.

A few of the areas that LTDS worked on last week are:

 

  • Alma/Primo (Jamen, Nancy, Tao)
    • Alma fulfillment issues
    • Accounts and discussion of procedures
    • cataloging/metadata support
  • Desktop/Application support (Judy, Matt, Nancy)
    • Resolving various mac and pc changes
    • Deploying new equipment
  • Digital Collections (Nathan, Judy, Scott)
    • Continued ingesting resources
    • Testing new Islandora install
    • ETD issues
  • Web/Web applications (Jodie, Scott, Matt)
    • Adopt-a-book website going live
    • Working on purchase request form
  • Other (all):
    • Re-branding of Discover Archive
    • Coordinating new phone lines
    • working on 401 organization

Selected LTDS activities Oct. 28-Nov 3 2018

LTDS continued working on various projects  but also took some time for professional development.

 

  • Alma/Primo (Jamen, Nancy, Tao)
    • Continued to update accounts
    • Tweaking of Law circulation policies
    • completing the documentation website for release
  • Desktop/Application support (Judy, Matt, Nancy)
    • Resolved various desktop issues and INFORMs
  • Digital Collections (Nathan, Judy, Scott)
    • Worked with vendor to continue with the modify the
    • Continued to ingest Nashville voters
  • Web/Web applications (Jodie, Scott, Matt)
    • Adopt-a-book website
    • ETD assistance and accounts
    • MZO update
  • Other (all):
    • LITA Committee work
    • Plurasight course
    • Updated several plugins and modules

 

Alma: Notifications Widget

In order to keep up with important information related directly with Alma, it is vital you have the “Notifications” widget installed on your Alma dashboard. To do this, log into Alma. Then, click on the + sign over to the right of your name:

It will bring up a new window, asking you which widgets you would like to install:

Click the box next to “Notifications”:

Then click the “x” in the top right corner of the “Manage Widgets” box to close it:

Then voila! You are receiving notifications:

This box will be used for informing the staff of important updates, enhancements, down time, OCLC issues, anything that might relate to Alma. Please install this widget in order to stay informed. Thank you!

Your friendly neighborhood LTDS

LTDS Oct. 20-26

Another busy week for the team.

  • Alma/Primo (Jamen, Nancy, Tao)
    • implemented Laptop repair work order
    • Prepared for analytics training
    • review pseudo patron billing
  • Desktop/Application support (Judy, Matt, Nancy)
    • Resolved several workstation issues
    • Reviewed inventory
  • Digital Collections (Nathan, Judy, Scott)
    • continued scanning Nashville Voter
    • Reorganized Helguera images
  • Web/Web applications (Jodie, Scott, Matt)
    • Revised new user setup form in INFORM
    • Finalized Alma documentation site
  • Other (all):
    • Attended Open Access Week sessions
    • Resolved several server related issues

LTDS Oct. 14 – 20

LTDS continued work on various  projects including Alma.

  • Alma/Primo (Jamen, Nancy, Tao)
    • Fulfillment policy adjustments
    • Laptop availability
    • Corrections of diacritics
    • Corrected OCLC numbers in the 035
    • Alma documentation site
  • Desktop/Application support (Judy, Matt, Nancy)
    • Resolved various desktop related INFORMS
  • Digital Collections (Nathan, Judy, Scott)
    • Created replacement PDFs
    • Working on methods to collect statistics for the lab
  • Web/Web applications (Jodie, Scott, Matt)
    • Adopt a book website
    • Documentations site development
  • Other (all):
    • Attending several meetings
    • LAC ballot
    • SEM migration project

 

INFORMS

LTDS October 7-13 2018

LTDS continued turn more attention towards various digital collections while still working to maintain Alma and make additional adjustments.  The team also spent time reviewing and planning to move forward on many projects that had been put on hold for the ILS migration.  The team also had a chance to hold an upgrade session to answer questions concerning recent activities.

  • Alma/Primo (Jamen, Nancy, Tao)
    • OCLC Holdings
    • Configuring automated invoicing
    • Alma user documentation
    • Work on the documentation website
  • Desktop/Application support (Judy, Matt, Nancy)
    • Developing an automated windows provisioning script
    • Resolving various desktop issues
    • Deployed new hardware
    • Added software to EBL laptops
  • Digital Collections (Nathan, Judy, Scott)
    • Setting up a new Exhibitions website
    • Continued to ingest items
    • Presented session on ingesting into Islandora
    • Scanning and ingesting  Nashville Voters
    • Changing MZO sort order
    • Working on issues with the ETDs
    • Working to re-brand DiscoverArchive
    • Continued to create Helguera pdfs
  • Web/Web applications (Jodie, Scott, Matt)
    • Adopt-a-book website
    • Applying patches to
  • Other (all):
    • ALA Committee work
    • Working on libchat
    • Resolving various inform issues

LTDS September 30-October 6th

LTDS continued to work on various issues in Alma but also prepared for the upgrade to Islandora and an informational session planned for October 9th.

 

Alma/Primo (Jamen, Nancy, Tao)

  • Revising letters and troubleshooting related issues
  • Documentation website
  • User management including Alumni

 

Desktop/Application support (Judy, All)

  • resolving various desktop related issues
  • preparing equipment for new staff
  • reviewing

 

Digital Collections (Nathan, Judy, Scott)

  • Working on methods to collect publish metrics from the lab
  • Continued scanning Owen Manager and Nashville Voter

Web/Web applications (Jodie, Scott, Matt)

  • Adobt a book website development
  • Documentation website
  • Touchscreen changes

Other (all):

  • SEM project work
  • Adding additional quality checks the the image lab scanners
  • updates to wordpress and drupal
  • Various INFORM tickets and INFORM cleanup