LTDS November 10th 2019 ÔÇô November 16th 2019

LTDS spend time during the week to migrate it’s internal communication from Slack to Microsoft Teams.┬á This included significant with with Flow to provide access to the RSS feeds and changing habits as far as communication.┬á ┬á In addition,┬á the team was able to continue work on various projects including the items below.

 

  • Alma/Primo
    • Alumni Access issues
    • Continue troubleshooting OCLC holding issues
  • Desktop/Application support
    • Moving applications from libvm11 to libvm15
    • Developed list of needed upgrades for the next round of replacements
  • Digital Collections/Digital Preservation
    • ArchivesSpace changes and corrections
  • Web/Web applications
    • WordPress updates
    • Reviewing issues with Mailpoet 3 and proposing upgrading
    • Setup new development environment for Omni
  • Other
    • 3D Brain update
    • Deep dive into Microsoft Flow
    • Migrated ArcGIS to new server

LTDS November 3rd 2019 – November 10th 2019

The team enjoyed another week of catching up on various issues and planning for retiring older VMs.  This week, among other items the team worked on setting up two new VMs as future hosts for migrated library applications.

 

  • Alma/Primo
    • Working with VUMC on potential issues with email accounts in December
    • User access issues┬á (Alma and EZProxy)
    • Issues with Japanese holding updates
  • Desktop/Application support
    • Prepare DVRs for TVNews
    • Setup MS Surface for evaluation
  • Digital Collections/Digital Preservation
    • Prepared and presented session to celebrate World Digital Preservation Day
    • Starting migrating changes in DSpace to new DSpace instance for testing
  • Web/Web applications
    • Mail Poet plugin issues
    • Staff Purchase request
    • Updated lectionary
  • Other
    • Evaluate proposal for LTDS to move conversations from Slack to Team
    • Migrating ArcGIS to new server and upgrading OS
    • Various training and committee sessions.

LTDS October 27th – November 2nd 2019

Several team members were out of the office during the week for meetings or PTO, but the group continued to review INFORM tickets and responded as quickly as possible.    The team also reviewed progress of projects related to systems with older operating systems and began discussing communication needs around the migrations.

 

  • Systems
    • Airwatch changes
    • Migrated several VMs to new cluster
    • Continued work on VUMC user issues
  • Digital Collections and Preservation
    • Worked to resolve a couple of proposed changes to OJS including setting up double blind review
    • Continued testing new version of DSpace
    • Attended final ALCTS Digital Preservation webinar
    • Prepared for World Digital Preservation day
  • Web Management
    • Added additional wordpress site
    • Setup survey box for public web
    • LAC Ballot
    • Reviewed and updated LTDS blog content
  • Other
    • 3D Brains project
    • Committee meetings
    • Training courses
    • Updated Alma related project list

LTDS October 20th -26th 2019

 

LTDS utilized the week to catch-up on several items from the previous week.┬á The team also spent time correcting various web related issues and discovering a new “feature” in Omni!┬á ┬á The team also continued to refine the AirWatch deployment and enhance the staff administrative interface.

 

LTDS October 13th -19th 2019

VUIT migrated the majority of the library staff outlook mailboxes on Monday evening.  This generated several issues which all of LTDS work to resolve the remainder of the week.  As of Friday we believe that all email related issues were resolved.

  • Alma/Primo
    • Cleaned up MARC leader for a large group of records in Alma
  • Desktop/Application support
    • Moved ILL back to their offices, set up computers and printers, lots of troubleshooting.
    • Office 365 and various software installs, pick up old equipment at Management Library.
    • Set up new laptop at 21N and installed Office 365 for staff
  • Digital Collections/Digital Preservation
    • Updated ArchivesSpace on development
    • Setup a new exhibit web site
    • Meet with SSDA to discuss next steps for the collection
  • Web/Web applications
    • Corrected issue with EzProxy
    • ERES canonical subjects discussions/work
  • Other
    • Patched Microsoft Window servers
    • Committee work (LITA/ALA/eBUG/ELUNA)
    • Webinar:┬á Field Guide to Digital Preservation

 

 

LTDS October 6th -12th 2019

Several in LTDS took much of the week off to rejuvenate.  The remainder of the team worked to keep several projects moving forward and respond to issues.

 

  • Alma/Primo
    • Completed Sewanee user load process.
    • Tested holding updates for select collections
    • Automated EDI processing with YBP
  • Desktop/Application support
    • Continued to install/upgrade┬á staff computers to Office 365
    • Worked with Dell support to replace a failed mother board
  • Digital Collections
    • Resolved MySQL issue that affected several digital collections and the public website for a brief period of time
    • refreshed the development DSpace instance and began testing new version
  • Web/Web applications
    • Public web typography changes
    • Corrected a newly discovered issue with ACT.
  • Other
    • Prepared for mailbox migration planned for the 15th.
    • Continued to learn the laravel┬á framework and started to plan for implementation
    • Participated in LTDS office hours

 

Outlook365 Spam Protection Update

On October 15, 2019, please be advised on the upcoming change to how spam will be handled:

“Microsoft Office 365 is updating the quarantine notifications and alerts messages that users will receive. Currently, users can release emails from quarantine directly from the notification email. After mid-October, users will no longer be able to release quarantined emails from the notification email itself; they will only be able to “Block Sender.” To review and release quarantined emails back into their mailbox, users will have to sign in to the┬áOffice 365 Security and Compliance Quarantine website.” (from https://news.vanderbilt.edu/2019/10/10/microsoft-office-365-changes-to-notification-messages-regarding-quarantined-emails-in-vumailguard/)

 

macOS Catalina Released

Apple has released the latest version of the Mac operating system: macOS Catalina (10.15). Currently, there are no plans to push this upgrade out via AirWatch, so staff may choose to manually install if desired. However, a couple of things to keep in mind before you upgrade:

Catalina drops support for 32-Bit apps

We don’t recommend upgrading to macOS Catalina without first confirming that the apps you need are 64-Bit. 32-Bit apps will not work on Catalina.

How can I tell which apps are 32-Bit?

Here’s a quick and easy way to check:

  1. Click the Apple icon on the left side of your menu bar
  2. Select About This Mac
  3. Select System Report…
  4. Under Software (third drop-down), choose Applications
  5. Look under the field 64-Bit (Intel) to see which of your apps are 64-Bit vs 32-Bit; you can click on the field to sort 32-Bit apps first

What do I do if an app I need is 32-Bit?

First, check to see if your app is up-to-date; if not, install the updates. If this doesn’t resolve the issue, then you’ll have to stick with your current version of macOS until you can find a suitable alternative, or the app’s developer updates to 64-Bit.

Upgrading Parallels

Upgrading macOS before installing the latest version of Parallels may prevent your VMs from booting up. If you use Parallels and would like to upgrade macOS, please let LTDS know via INFORM so we can purchase a new Parallels license for you first.

 

 

With that said, it’s generally a good idea to wait for a major update (10.15.1) or two (10.15.2) before upgrading to a new macOS. This gives Apple time to identify and resolve many of the initial issues related to a new macOS release. If you have any questions or concerns about updating your Mac to Catalina, please let us know!

LTDS September 29nd – October 5th 2019

Over the past week, your LTDS staff have been putting in a lot of time towards out-facing services. For instance, our first LTDS Office Hours was hosted on Friday, with 5 attendees with a variety of questions. Thank you for all who came and participated. This will be a weekly pilot so come and join us this Friday at 10am! Other out-facing services include website work, a lot of Informs, and committee work. Internally, we continue load user records into Alma, and support staff with various desktop issues. LTDS Staff continue to increase their skills by participating in various trainings, webinars, courses, and preparing to assist and/or teach.

Web work:
* WordPress updates
* Islandora updates
* Clickable study room map
* New titles page interface improvements
* Public web typography refresh
* TVNews forgot password project

Staff supporting:
* LTDS Office Hours
* OCLC publishing project
* Library GitHub support/documentation
* Office 365 installation

Courses:
* Python
* Laravel
* Unix
* Library Juice Academy courses

Committees:
* LAC
* Alma Systems Committee
* Wayfinding Task Force
* eBUG
* Leganto Working Group

Other:
* Archivematica

Basic troubleshooting: Delete Outlook Profile

Sometimes, Outlook can be problematic and no matter what you try, you still get either annoying pop ups or you’re not receiving emails that you believe you should be. One basic way to troubleshoot this issue is to delete the profile your computer is using for Outlook. What this does is force Outlook to rebuild your profile, giving you a clean start, so it does not hurt anything to try this.

First, you need to go to your Control Panel.

Then go to “User Accounts”

Then go to “Mail”

In the window that pops up, click on “Show Profiles”

In the next window that pops up, you should see one profile, which is your default profile. Click the “Remove” button.

Once completed, click OK. For best results, reboot your computer and then start up Outlook again. This only takes a few minutes to complete but is one anyone can try as a method to troubleshoot Outlook issues.