Google is making changes to improve security in the Chrome browser. These changes require websites to be migrated to utilize HTTPS exclusively and, in some cases, replace the current SSL certificate. The HTTPS project is the process of migrating our websites to HTTPS. Additional information can be found at https://security.googleblog.com/2016/09/moving-towards-more-secure-web.html. If you have any questions, please contact LTDS.
Network outages Monday January 15th
Several people reported issues when attempting to access anything online on Monday. The problem was caused by an issue with one piece of network hardware. The problem with the hardware was corrected in less than 2 hours. VUIT takes network outages very seriously and were able to isolate and correct the issue quickly. If you experience connectivity issues, please call LTDS. The Library is often one of the first areas to notice a network issue so quickly reporting the issue is helpful.
Tips on submitting INFORM requests
When you submit an INFORM ticket, here a few things you can do to help LTDS assign the ticket to the proper person and more quickly address your issue: —Read the descriptions of the queues before choosing one. For instance the descriptions will let you know that anything having to do with the ILS (Integrated Library System), currently the Library Catalog and Alma, should be submitted using the “ILS and Discovery Tools” queue. —Make your subject line brief but explain the problem. For instance, instead of “Ebook”, use “Cannot access ebook”. This will help insure that the ticket will be…Read more Tips on submitting INFORM requests
Welcome to the LTDS website
Welcome to the LTDS website. LTDS has created this site to share additional information about LTDS team members and some of the current projects that Library Technology and Digital Services are involved . We will also post information about system issues and security warnings, technology tips, and other technology related items. A few of the featured pages are: System Status :This provides current uptime status for our public facing systems About : Lists some of the key services and responsibilities of LTDS About –> Team : Shows the organizational chart for LTDS and lists the team members Current Projects : …Read more Welcome to the LTDS website