Category: News

LTDS Second Quarter Fiscal Year 2023

Library Technology and Digital Services (LTDS) Second Quarter Fiscal Year 2023 (October 1, 2022 – December 31, 2022)  This second quarter of fiscal year 2023 was busy for the team but they also had the opportunity to take a break for the holidays. The team was able to complete several projects (tasks requiring more than 40 hours of work) and still resolve an impressive number of INFORM tickets.    A few of the projects that LTDS completed during the past quarter are:   Completed implementing new campus branding on LTDS managed sites.  Brings the library into compliance with campus guidelines.  Performed…Read more LTDS Second Quarter Fiscal Year 2023

LTDS First Quarter Fiscal Year 2023 

LTDS First Quarter Fiscal Year 2023 (July 1, 2022 – September 30, 2022)   This first quarter of fiscal year 2023 was another productive period for LTDS (Library Technology and Digital Services). The team was able to complete several projects (tasks requiring more than 40 hours of work) and still resolve an impressive number of INFORM tickets.   A few of the projects that LTDS completed during the past quarter are:  Migrated systems using LDAP authentication to the new LDAP authentication servers  This will allow us to continue to access resources using the campus LDAP instance.    The change does…Read more LTDS First Quarter Fiscal Year 2023 

DMARC

Domain-based Message Authentication, Reporting, and Conformance (DMARC) is an email process that assists in preventing phishing attempts.    DMARC looks at an email and determines if the information about who is sending the email matches with the sending server information. in order to fully implement DMARC LTDS has been working with VUIT to change how email from some of our systems are sent.  LTDS has made and implemented changes for Alma, myEMMA, and other systems over the past 6 months.  We believe all issues have been resolved based on current information.   For additional information see: What is DMARC –…Read more DMARC

macOS Catalina Released

Apple has released the latest version of the Mac operating system: macOS Catalina (10.15). Currently, there are no plans to push this upgrade out via AirWatch, so staff may choose to manually install if desired. However, a couple of things to keep in mind before you upgrade: Catalina drops support for 32-Bit apps We don’t recommend upgrading to macOS Catalina without first confirming that the apps you need are 64-Bit. 32-Bit apps will not work on Catalina. How can I tell which apps are 32-Bit? Here’s a quick and easy way to check: Click the Apple icon on the left…Read more macOS Catalina Released

AirWatch for Staff Macs

As many of our staff Mac users are aware, LTDS is in the process of deploying AirWatch, a mobile device management (MDM) solution that the University uses to administrate Macs around campus. Moving to AirWatch allows us to remotely manage our Mac computers through a central online console. Through this console, we’re able to: See the current owner of a computer Read information about the model to inform hardware replacements View the OS version to ensure that everyone is using a currently supported macOS Deploy applications Assign profiles to computers that enforce specified policies, like FileVault encryption Lock the device…Read more AirWatch for Staff Macs

Using Microsoft Planner to organize your projects

A few years ago, many of us in the library discovered Trello and began using it to help our projects stay on track and organized. It’s been a wonderful tool, but unfortunately for us, they recently went to a new pricing setup that prevents the library from using it going forward. Fortunately, this happened just as the library was starting to move toward using the Office 365 suite of applications provided by the university. One of the applications in the suite is Microsoft Planner, a project planning tool that is very similar to Trello. LTDS is encouraging library staff to…Read more Using Microsoft Planner to organize your projects

Public Mac Deep Freeze Upgrade

With macOS High Sierra, Apple introduced a new file system creatively named Apple File System (APFS), replacing the old HFS+ file system (also known as Mac OS Extended) from the 90s. Unfortunately, Deep Freeze at the time was incompatible with APFS-formatted volumes, preventing us from upgrading our public Macs beyond macOS Sierra. For those unfamiliar with Faronics Deep Freeze, it is reboot to restore software; in other words, any changes made to a computer do not persist across reboots, thus protecting the machine and reducing administrative time. Faronics recently released Deep Freeze Mac version 7 with full APFS compatibility, allowing…Read more Public Mac Deep Freeze Upgrade

What has LTDS been doing the week of 8/31-9/6

Alma/Primo (Jamen, Nancy, Tao) * Replaced Alumni IDs with Alt-IDs (from Sirsi) * Continued to work on clean-up projects including the duplicate charges * Configure Sandbox access * Continue working on notification letters Desktop/Application support (Judy, Matt, Nancy, Jamen) * Deployed a few new laptops * Processed new and released ETD’s/troubleshoot ETD’s * Ordered equipment, computers and software * Troubleshooting hardware issues * Worked with VUIT on increasing resources to improve performance Digital Collections (Nathan, Judy, Scott) * DIL got up to full speed with a working plan for scanning * Continued to upload items into the system * Scanned…Read more What has LTDS been doing the week of 8/31-9/6