Inability to Access Oracle Due to a Locked Account

We have had reports of users receiving the a popup window upon attempting to login:

authentication popup

Recommended action/workaround:

Please note that users should only enter their VUnetID and ePassword for Oracle login through the Vanderbilt Single Sign-On screen.

If you see a pop-up window or prompt for VUnetID on a screen other than the Single Sign-On page, DO NOT enter your VUnetID and password there – this can lock your account.  Please clear your browser history, close and reopen your browser, and then reattempt login from the SkyVU webpage – the link there is: https://oraclecloud.vanderbilt.edu/

If you have already entered your VUnetID and password on this page, please email skyvu@vanderbilt.edu to have your account unlocked.